The client manages a large volume of public-facing tenancy information and digital services used daily by tenants, landlords, property managers, and residents across Australian state, sought to strengthen accessibility and usability across its website.
About the project
Goal: Improve accessibility and usability across its Drupal website to better support accessing essential tenancy information online.
Requirements and Outcomes:
Implemented a Drupal WCAG accessibility tool aligned with Australian digital accessibility expectations (DDA), including WCAG 2.2 accessibility standards.
Implemented accessibility features without disrupting the existing website experience supporting talk & type, keyboard navigation, screen reader compatibility, readability adjustments, contrast controls, multilingual accessibility, and mobile accessibility.
It delivered improved accessibility support, easier navigation, and better usability for users with visual, cognitive, motor, and reading accessibility needs.
Why Drupal was chosen
For its scalability, security, and accessibility-friendly content management capabilities.
Technical Specifications
Drupal version:
Key modules/theme/distribution used:
For its seamless Drupal integration, broad accessibility features set, and ability to support WCAG 2.2 aligned user experiences across government digital services.
