Sector(s)

Project Team

Other organisations involved: 

Vision Australia

Team members

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Organizations Involved

Salsa Digital assessed Vision Australia’s digital ecosystem, which consisted of several public-facing sites and one intranet site all on Drupal. We identified opportunities for consolidation of technical approaches, and a more consistent editorial experience and user experience. Salsa Digital's analysis covered 6 Vision Australia sites and 4 microsites. Our analysis led to a series of strategic and tactical recommendations providing digital transformation options.

About the project

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Vision Australia's challenge

Vision Australia’s digital assets had grown organically without an overarching technical approach or vision. With limited (no) in-house technical expertise, Vision Australia needed an independent technical assessment.

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Vision Australia's transformation — a considered path forward

The work was broken into three stages:

  1. Current state assessment
  2. Digital roadmap
  3. Key recommendations 

Current state assessment

Salsa Digital ran workshops to understand pain points with the existing sites. We then identified issues to investigate per site and issues to assess across all sites. With a fixed budget, some rationalisation was then necessary. The matrix of investigation is shown below post-review (green indicating review complete):

Current state assessment

The focus (the left-hand column) was on editorial experience, user experience, integration, and general assessment (covering architecture, development processes, configuration and security). Each site was represented as a column in the matrix.

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Digital roadmap

Salsa Digital compiled recommendations per site for each area of investigation and overarching recommendations for all sites. A digital roadmap was created to orientate each of the recommendations, and to estimate the implementation effort. With each recommendation quantified, including the tactical recommendations and the longer-term options, Vision Australia and Salsa Digital were able to make practical and pragmatic decisions regarding the path forward and the associated investment needed.

Salsa Digital’s high-level digital roadmap is shown below. A recommendation document provided more detail for each cell on the roadmap, solution approach to delivery, and a considered estimate.

Feature Matrix

Key recommendations

Salsa Digital’s key recommendations included:

  • Security issues to be addressed as critical priority
  • Tactical recommendations to be executed via a series of statement of works (projects):
    • Editorial quick wins
    • Security updates
    • User experience quick wins
  • Strategic long-term improvement options to be discussed:
    • Adoption of unified design system
    • Rebuild of content types to use a component-based system
    • Commit to regular site maintenance schedule with security updates
    • Commit to automated testing and continuous integration

Salsa Digital compiled the following strategic options for consolidation and presented pros and cons for each. This allowed Vision Australia to make an informed decision. 

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The outcomes

The high-level outcomes for Vision Australia and its customers are:

  • Confidence in the level of technical dept and approach to consolidation
  • A clear digital roadmap to address site pain points with considered estimates for changes 
  • A holistic recommendation to address common issues across all sites, and strategic recommendations for technical consolidation
  • Planned enhancements to improve the user experience across all sites, such as application of standard design system components, more consistent mobile experience, improved accessibility support, more consistent navigation and UX
  • A digital transformation roadmap for Vision Australia 
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Why Drupal was chosen

Drupal was the CMS of choice for Vision Australia when they moved from Squiz Matrix around 2018.

Vision Australia — technical advisory services

Technical Specifications

Drupal version:

Screenshot of https://carols.visionaustralia.org/
Screenshot of https://sed.visionaustralia.org/