Sector(s)
The United Nations Relief and Work Agency for Palestinian refugees (UNRWA) provides help and assistance to over 5 million registered refugees in Jordan, Lebanon, Syria, the Gaza Strip and the West Bank, including East Jerusalem.
The Agency’s services encompass education, health care, relief, and social services, camp infrastructure and improvement, microfinance and emergency assistance, including in times of armed conflict.
Recently, UNRWA has decided to prioritize their ability to optimize their funding channels and donations online.
As trusted partners and builders of the official UNRWA.org website; Vardot was approached to address their online donations issues.
The new website is a single page portal (UNRWA Donate) that is based on simplicity and security to optimize the donation process and user experience.
About the project
UNRWA Needed
- A responsive website that works seamlessly across devices, including mobile phones and tablets.
- To optimize the website load time on mobile phones using Accelerated Mobile Pages (AMP).
- A multilingual website in order to attract a wide audience.
- To base the website on high-security standards in order to have a secure donation transfer.
- The website to allow multiple donation-options, including; one-time donation, monthly, and Zakat.
- To define multiple donation size options, in order to offer a hustle-free overall donation experience.
Vardot’s Recommendation
UNRWA needed a website that works primarily as a keystone for its fundraising campaigns which needed to be run smoothly, hence Vardot recommended the Drupal content management system (CMS) and Varbase distribution which will enable UNRWA to launch and manage their fundraising campaigns in a seamless manner.
UNRWA Donate Features
Truly Flexible CMS
Our Varbase Paragraphs module offered UNRWA the flexibility to structure the page according to their desired content formats. All content formats and types are flexible as well.
Cross-Device Optimized Website
Optimize the website to work seamlessly across all potential screens and devices, including mobile phones and tablets. Enhanced the site's mobile page speed load time via Accelerated Mobile Pages.
Seamless Salesforce Integration
Drupal 8 flexibility allows seamless integrations with powerful tools such as Salesforce. Salesforce works to save donators data on its CMS system, such as their contact info and donation records.
High-Security Standards
Since the website is going to have many transactions going through, security will play a prominent role in order to make sure donators information and money are secure.
UNRWA Donate is now live and the #DignityIsPriceless campaign is active!
Back to topWhy Drupal was chosen
UNRWA already had an excellent experience with Drupal while developing their official website (UNRWA.org) using Varbase and were very impressed with the versatility that Varbase enabled their team to have.
They also needed a truly flexible CMS (content structure, development, and management) so Varbase Paragraphs module was a natural choice.
The seamless integration of 3rd party apps such as Salesforce was fundamental in addition to the high level of security that their donation portal needed to showcase.

Technical Specifications
Drupal version:
Key modules/theme/distribution used:
Varbase
Varbase is a website builder base distribution that combines powerful editorial features, mobile, lead-generation, SEO, social media integration, and beautiful bespoke designs. Varbase is packed with adaptive functionalities and essential modules.
Varbase was built to reduce the amount of time it takes any Drupal developer to build a high-quality website, it includes over 160 checklists item to implement best practices SEO, performance tuning, security considerations, and best practices in Drupal development.
Varbase is also built utilizing Bootstrap theme, and takes advantage of several Bootstrap-ready modules, all packaged with the base distribution.
Bootstrap
The Bootstrap theme is HTML & CSS, JavaScript framework that is used to create responsive website themes and outlooks. Bootstrap aims to make mobile-first web interfaces.