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Organizations Involved

Covenant Health, a Catholic healthcare provider, plays a vital role within its region's integrated health system, delivering compassionate and quality care. To ensure their digital platform supported this mission effectively, Covenant Health partnered with Symetris for a comprehensive website takeover, audit, and enhancement process.

Faced with an outdated Drupal website, security vulnerabilities, and usability challenges, Covenant Health required a strategic overhaul to maintain its digital presence. Symetris conducted a detailed audit to identify critical areas for improvement, such as upgrading to Drupal 10, enhancing security measures, and optimizing user experience. With a dedicated team in place, Symetris provided continuous support, implementing key upgrades and ensuring that the website not only met current needs but was also positioned for future growth.

Describe the project (goals, requirements and outcome)

Seamless Website Takeover

Facilitate a smooth transition of website management from the previous provider to Symetris.

Comprehensive Audit

Assess the current state of the website, identifying areas for improvement in security, performance, and user experience

Strategic Enhancements

Implement key upgrades and optimizations to improve site performance, usability, and compliance with industry standards.

Improved Security and Performance

Upgraded to Drupal 10, mitigating security risks and enhancing overall site performance.

Enhanced User Experience

We made substantial UX improvements, addressing the suboptimal navigation and content accessibility issues that had negatively impacted user engagement, enabling healthcare professionals and patients to easily access essential information.

Ongoing Continuous Improvement

Regular updates and strategic enhancements have ensured that Covenant Health’s website remains robust and effective in meeting the needs of its users.

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Why Drupal was chosen

Drupal was already the CMS powering the website, though it was running on an outdated version. Given Drupal’s robust page-building tools and flexible templating system, it remained a solid foundation. Rather than opting for a full rebuild, modernizing the existing Drupal installation was the more strategic and efficient path.

Drupal's ease of use—both for developers and content editors—made it the ideal platform to retain. Building on the familiar CMS allowed the team to capitalize on existing workflows while enhancing performance, security, and long-term scalability.

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Technical Specifications

Drupal version: