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Organizations Involved

CivicAction, along with our partner Fearless,  facilitated Drupal 10 upgrades across the Centers for Medicare and Medicaid Services (CMS) suite of websites, bringing improvements for editors, better security and accessibility, and community contributions to streamline upgrades for large-scale Drupal.

The 8 sites included in the upgrade, which occurred ahead of schedule, were: CMS.gov; Medicare.gov; Openpaymentsdata.cms.gov; Data.medicaid.gov; Data.healthcare.gov; SDIS.medicaid.gov; PFS.data.cms.gov; QIC.cms.gov; and PDC (data.cms.gov/provider-data).

Describe the project (goals, requirements and outcome)

More Accessible Experience: The new Claro administration theme is cleaner, clearer, and more accessible. In addition, the shift to CKEditor5 decreases accessibility errors from invalid markup.

Better User Interface for Editors: The improved Layout Builder experience makes it easier for content editors to control more complex layouts, while still keeping consistent with CMS Design System standards.

Improved Human-Centered Design: Drupal 10’s  new rich text editor CKEditor 5 provides many UI enhancements and an improved user experience.

Better than On time: This work was completed before the deadline and included upgrades on eight websites for CMS, meaning more improvements sooner.

Improved Security: Drupal 10’s upgraded Symfony 6 allows for increased security, so site users can feel secure that their data is private.

Seamless Transition: With zero downtime during upgrades, this work was swiftly executed with a seamless transition to Drupal 10.

Why Drupal was chosen

The new Claro administration theme is cleaner, clearer, and more accessible. The new rich text editor CKEditor 5 provides many UI enhancements and an improved user experience. The most significant change from previous versions of CKEditor is that editors must now use a predefined set of elements to configure the content, which leads to fewer instances of invalid markup patterns making their way into the published site. Since invalid or non-semantic markup is often the cause of accessibility issues, this is a major upgrade.  In addition, the improved Layout Builder experience makes it easier for content editors to control more complex layouts, while still keeping consistent with CMS Design System standards.

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Technical Specifications

Drupal version: