Bright Plum, Inc.

Bright Plum, inc. provides proactive web operations for higher education marketing teams.

Higher education marketing teams are responsible for websites their institutions can't afford to have fail. They manage them with small teams, on platforms inherited from agencies that have moved on, without the internal technical depth the work requires.

Bright Plum exists for those teams.

We provide proactive Drupal and WordPress support built specifically for colleges, universities, and higher-ed adjacent nonprofits. Our playbook-driven model runs in the background every month, keeping sites secure, accessible, and performing, without waiting for something to break. Our account management layer means every client has someone who prepares for meetings, surfaces issues early, and translates technical work into language that travels up the org chart.

Most web support relationships make the client do the work of staying informed. We make staying informed part of what we deliver.

100% client renewal. 91% referral rate. 82% of clients rate our communication as excellent.

If your marketing team is managing more website than it has capacity to support, we should talk.