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Organizations Involved

Postpartum.ca is a comprehensive online platform designed to connect individuals seeking care services with qualified professionals. The website facilitates seamless online booking while allowing caregivers to manage their profiles and showcase their expertise. By streamlining the booking process, the platform enhances accessibility and convenience for users looking for postpartum and physical care services. The project aimed to create a user-friendly and efficient solution for both service seekers and providers, ensuring a smooth and hassle-free experience.

Describe the project (goals, requirements and outcome)

Goals

The primary objective of this project was to develop a feature-rich website that enables users to book care services online while allowing professionals to create and manage their profiles. The platform needed to be intuitive, secure, and efficient in connecting service seekers with qualified caregivers. Key goals included:

  • Simplified service provider registration and profile management.

  • Enhanced search functionality to help users find caregivers based on location and service type.

  • Integration of online booking and payment processing.

  • Implementation of courses and certifications for professionals to enhance their profiles.

  • Administrative control for approving profiles, managing subscriptions, and generating reports.

Requirements & Implementation

To achieve these goals, the following key features were implemented:

  1. Service Provider Profiles: Professionals can create detailed profiles, showcasing their qualifications, experience, and services offered. Three types of plans were introduced—Free, Paid, and Admin Managed—to cater to different levels of service providers. Admins also have the ability to create profiles that professionals can later claim and manage.

  2. User Search Functionality: End-users can search for service providers based on location (zip code) and the type of care required (e.g., postpartum, maternity, or physical therapy). This feature ensures a personalized experience, helping users find the best match for their needs.

  3. Course Listings & Certifications: To enhance the credibility of professionals, the platform includes a course listing feature. Caregivers can enroll in skill-enhancing courses, earn certificates upon completion, and display badges on their profiles, increasing their trustworthiness and visibility.

  4. Payment Gateway Integration: A secure and seamless payment gateway was integrated to facilitate smooth transactions. Various payment methods were incorporated to offer flexibility to users and professionals.

  5. Newsletter Subscription: Users and professionals can subscribe to newsletters, keeping them informed about new services, caregiving tips, and promotions.

  6. Analytics & Reporting: Admins have access to insightful analytical reports, including lead and order reports. This helps in tracking performance, managing user engagement, and optimizing business strategies.

Outcome

The successful implementation of this project resulted in an intuitive and efficient platform that seamlessly connects individuals in need of care services with qualified professionals. The website’s user-friendly design, robust search functionality, and secure booking system have significantly improved the accessibility and convenience of finding postpartum and physical care services. Additionally, the integration of professional certifications and analytics reporting has strengthened the credibility of service providers and enhanced the overall platform management.

By leveraging Drupal’s powerful capabilities, the project achieved its goal of creating a secure, scalable, and easy-to-use website that benefits users, professionals, and administrators alike.

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Why Drupal was chosen

Drupal was selected for this project due to its robust content management capabilities, scalability, and security features. As an open-source CMS, Drupal provides a flexible framework that allows for the customization required to support user registration, search functionalities, online booking, and secure payments. Additionally, its role-based access control ensures that users, service providers, and administrators have appropriate permissions, making it an ideal choice for a platform handling sensitive personal and transactional data.

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Technical Specifications

Drupal version: