NMS Labs

What they needed

NMS Labs initially worked with ImageX under a service agreement which quickly grew into a project as the Business Analyst  team audited. The team raised certain needs and provided key recommendations including:

• Improvements to overall website UX to better showcase content 
• Drupal 9 and PHP upgrade
• Major overhaul and enhancements to their main offering, Test Catalog and support for future functionality

How we helped

We redesigned and optimized the site with new web templates and a focus on mobile-first design; alongside an update from Drupal 8 to Drupal 9 (and later on to Drupal 10). We also developed major improvements to the search filtering harnessing the latest Solr technology, and content showcase of their test catalog with intricate search features. Finally, we implemented a stronger caching feature to handle the large database within the search, this had been a major issue previously with the search/site crashing.  

The team continues to work with NMS Labs for proactive security, version, and UX updates.

The Results

“Their team demonstrates timely delivery, prompt responses, excellent project management, and comprehensive post-launch support.” 

- Chae No, Digital Marketing Manager

Since the redesign the engagement rate improved and the bounce rate has decreased from 38% to 2%.