Sector(s)

Team Members

minneapolisdan, broeker, ec-adam, aundrealb, jumpsuitgreen, bnuebling, oliviacoleman

Project Team

Team Members and Roles on the Project:

  • Dan Moriarty – Creative Lead, Planning and Discovery, UX and UI design
  • Tim Broeker – Technical Lead, Backend Development, Content Migration, DevOps
  • Adam Fuchs– Site Build Lead, Frontend Development, Theming, Site Building
  • Aundrea Billings – Project Management
  • Olivia Coleman – Project Management
  • Lynn Winter– Content Strategy
  • Dan Herrero – Frontend Development, Theming, Site Building
  • David Kirkwood– Backend Development
  • Brian Nuebling– Backend Development

Visit the site

Visit the site

Organizations Involved

Santa Barbara, CA is a well-known picturesque and vibrant city of over 90,000 residents in southern California.

The City’s primary website is the primary tool for communicating with city residents, businesses and visitors. While rich in content, the website was in need of a redesign and an improved user experience. Specific items include improved mobile experience, multilingual capabilities, and full accessibility compliance. 
 

Describe the project (goals, requirements and outcome)

Project Goals

The primary goal was to migrate the City’s website, along with several other subsites, to an accessible, powerful yet easy to manage content management system. 

As a city dedicated to open communication and citizen engagement, the site had to offer multiple opportunities for citizens to stay connected with city officials and policy decisions. The site needed to be accessible and multilingual. And the site has to be easier to navigate and understand while reflecting the aesthetic of the region. 

  • Replace expiring CMS with new cloud-based CMS
  • Improve user experience
  • Responsive design for mobile users
  • Accessible content for all residents
  • Support for multilingual content
  • Refresh design

Project Requirements

  • Migrate content from old CMS into Drupal
  • Improved user experience and site navigation
  • Support for multiple subsites with their own navigation and theme
  • Post meeting agenda data from local Windows network to Drupal
  • Integration with multiple digital newsletters and audiences
  • Responsive and accessible theme 
  • Support multilingual content
  • User testing
  • Post-launch support
     

Outcome

Post-launch, we continue to work with the City to refine and improve the site. Goals and metrics are being tracked in Google Analytics. Area residents and city workers have shared overwhelmingly positive feedback for the new site and its improved user experience.

The site is now responsive across multiple devices, and accessibility has been greatly improved towards WCAG standards.

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Why Drupal was chosen

The City was hosted on an older CMS which was about to reach its “end of life” in terms of support and updates. They were open to a number of replacement systems.

Electric Citizen carefully talked through each requirement with the client, and how Drupal could meet all their needs through a better content editing experience, a flexible framework for building the tools the site required, and strong capabilities with data integration. We conducted several extensive interviews with the client showcasing Drupal’s capabilities through online demonstrations.

Learn more about Electric Citizen's Drupal services

Technical Specifications

Drupal version:

Key modules/theme/distribution used: